Who is the eCommerce Manager
In our view of things, the eCommerce Manager is a figure with multidisciplinary skills.
The issues he knows how to deal with, not necessarily as a specialist but as a Project Manager, range from marketing to "low code" development. The characteristics that distinguish it are those typical of soft skills: curiosity, empathy and emotional intelligence. The responsibility of the eCommerce Manager is linked to the performance of each channel that the company oversees.
And you, do you feel you have the right characteristics? if so, I hurried to get your eDock certification.
If you want to sell online you need to acquire the eCommerce Manager skills
“I started from scratch with eCommerce-manager.org. Excluding some information on eBay, my eCommerce and marketplace skills were at ground zero. I followed the courses and entered the community and after eight months I started working with the first client.”
If you already have expertise in eCommerce and marketplace issues, then you start from a privileged situation.
The power of eDock in terms of automation becomes null and void if those who govern it are not familiar with marketplaces. This is why in order to use eDock you will have to follow the relative certification path.
The certification path for eDock is the one provided by the eCommerce Manager community: it is free for everyone and begins with the training courses that you can find on the Academy at this link..
If you are an eCommerce Manager and you work for a company that will want to use our services, then you can take the certification in the path we will do together. Registering with the Academy remains a mandatory step that you can complete right away.
Work as an eCommerce Manager
ECommerce is a distribution channel that has now assumed a central role for every reality, be it retail or production.
The eCommerce Manager is one of the most sought-after roles today, and for which there is an exceptional demand for an obvious question of the job market: companies that have yet to open up to online commerce are the vast majority.
Despite this, the offer is still small: there is a lack of competent, prepared people with the right training path that allows them to take on the role with familiarity and a certain degree of security.
Therefore, when you decide to start this path, face it aware of the fact that a professional opportunity presents itself to you and that it can represent a profession in all respects for you.
Join our community
eDock: discover all the advantages
Real-time updating on all platforms
eDock has a powerful notification engine that sends every single change relating to the quantities available in stock and prices in real time, to give you the opportunity to synchronize the stock of your products in stock with eBay, Amazon and other available marketplaces, in Italy and in the world. Thanks to this automation, eDock allows you to avoid negative feedback for those orders that you are forced to cancel if the purchased goods are no longer available.
API for integration with your management system
The set of REST APIs that we provide you with allows you to make technical integrations with any software, using the eDock engine as if you directly own its technology. Many companies have already integrated their company management with Amazon or eBay, through eDock. In this scenario of use, eDock allows you to receive orders from Amazon or eBay directly on your management system or on your ERP and to keep the stock of your products in stock in the "online shopping centers" synchronized.
Differentiated price lists by market to sell at different prices on the platforms
With eDock you have the maximum commercial flexibility and the possibility to differentiate the selling price by market. You will thus be able to sell the same product on eBay Italy at a price, different from the one at which you sell it on eBay Germany, different from the one you sell it on Amazon. The flexibility of eDock, in this sense, allows you to be present with a commercial formula of appeal even when you "drown" the shipping costs in the price of the product.
Communication flows to facilitate your team in order management
eDock provides flexible and efficient order management. You can decide, in a completely personalized way, which "path" to take your order once it has been received. For each change to what is defined as "progress" of the order, then, you can trigger automated email communications that are directed to the customer or to the members of your organization.
Order tracking id on all markets
If you sell on marketplaces, you know the importance of keeping the "online shopping center" informed about the status of the shipment. With eDock you have the possibility to enter your "tracking number" so that eDock is concerned about communicating it to the reference platform.
Export to courier software
Exporting orders to your trusted courier is a useful feature to save you a lot of time. The function allows you to export all data relating to the recipient and to the destination to send the goods to the applications of the carrier called to perform the shipment.